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Quality Manager
China
Overview
The Quality Manager leads our commitment to delivering zero-defect products to demanding global customers. You’ll own the quality management system, lead customer and regulatory audits, and drive a culture of discipline, data-driven improvement, and compliance across the plant. With direct impact on customer satisfaction and operational performance, this role is suited to someone with strong attention to detail, confidence in leading cross-functional teams, and a passion for getting it right the first time. Join a company where high standards are the norm, not the exception.
Responsibilities
Oversee the company’s Quality Management System (QMS) and ensure compliance with customer and industry standards.
Lead internal and external audits, including ISO and customer audits, and implement corrective actions.
Develop and monitor quality metrics and reporting systems to drive accountability and improvement.
Work closely with production, engineering, and supply chain to resolve quality issues and implement preventive measures.
Manage customer complaints, non-conformances, and root cause analysis processes.
Ensure all quality documentation, including control plans, inspection reports, and certifications, are maintained accurately.
Train and mentor quality team members to uphold high standards of performance and discipline.
Requirements
Oversee the company’s Quality Management System (QMS) and ensure compliance with customer and industry standards.
Lead internal and external audits, including ISO and customer audits, and implement corrective actions.
Develop and monitor quality metrics and reporting systems to drive accountability and improvement.
Work closely with production, engineering, and supply chain to resolve quality issues and implement preventive measures.
Manage customer complaints, non-conformances, and root cause analysis processes.
Ensure all quality documentation, including control plans, inspection reports, and certifications, are maintained accurately.
Train and mentor quality team members to uphold high standards of performance and discipline.
Key skills
Bachelor’s degree in engineering, business, or a related field; technical background preferred.
Minimum 5 years of experience in program or project management, ideally in a manufacturing or OEM-facing role.
Proven ability to manage complex, multi-disciplinary programs with tight deadlines and high customer expectations.
Strong communication, organizational, and stakeholder management skills.
Familiarity with manufacturing operations, supply chain, and quality systems.
Proficiency in project management tools and data analysis (e.g., MS Project, Excel, ERP systems).
Comfortable working in a fast-paced, customer-driven environment with a high level of accountability.